Our Code of Ethics * To perform high quality repairs at a fair and just price. * To use only proven merchandise of high quality distributed by reputable firms. * To employ the best skilled technicians obtainable. * To furnish an invoice for itemized parts and services. * To promote goodwill between the vehicle owner and Kim's Auto Body. * To offer the customer a price estimate for work to be performed. * To furnish a copy of our warranty with any written estimate. * To obtain prior permission from the customer for all additional repairs. * To keep the customer aware of completion dates. * To maintain customer service records. * To exercise reasonable care for the customer's property. * To ensure that customers are 100% satisfied. |